About Us

Background

Government Performance Solutions, LLC (GPS) was organized in 2019 by four experienced former government employees and consultants to fill needs identified by both government agencies and by consulting and management companies that serve government entities. The four consultants have created a firm that provides unique services, specialized consulting, project management, as well as more common offerings such as sales, marketing and research. The overarching GPS mission is helping improve government services to constituents and enhancing the services provided by other independent companies that service government agencies at all levels.

GPS includes ten highly experienced consultants with a broad range of skills, abilities and experiences. Collectively, our consultants’ experience includes more than 275 years of work experience, much of that in government agencies and with companies that support government agencies.

GPS is a Veteran Owned Small Business.

Certification from the U.S. Veterans Administration is pending.

GPS Strengths Include:

  • Both broad and deep experience and extensive skill sets across multiple disciplines
  • Access to and detailed insider knowledge of government space
  • Extensive experience in change management
  • An extensive network of consultants and experts – all with broad experience
  • Significantly more affordable that the competition
  • Experience in process review and improvement

GPS Serves Two Distinct Markets:

  • Government agencies at multiple levels, from federal, through states, to local (counties, cities, etc.)
    • Revenue agencies such as state departments of revenue
    • Court systems at state and local levels
    • County and city collections (A/R) activities
    • All agencies that can benefit from data analysis and data-driven decision making
    • All agencies that can benefit from anti-fraud and counter-ID Theft activities
    • Tolling authorities
  • Consulting organizations that support government agencies who can use our services to enhance their own services for their government clients.
    • ARM companies
    • Government consulting firms
    • Technology firms that support government agencies

Philosophy:

In the modern world, no single agency of government can understand, evaluate, plan, execute and service every customer need. Yet, that is the mandate from our citizens. When change is needed, many organizations turn to outside assistance to help and guide them through a change process and manage that process to a successful conclusion.

The consultants of GPS have more than 275 years of government and business experience to help government agencies manage change and improve processes and customer experiences and services.

And, our experience has demonstrated that few problems at any agency affect only the part of the agency that identifies the issue. For example, a collections problem is about Accounts Receivable, but it is also about privacy, security, IT, constituent management, customer service and experience, operations, etc. Every part of an agency affects all other parts and that demands help (and capacity) for coordination.  GPS is that assistance:  we are experienced insiders with the ability to help you manage change.

GPS is proud to be a member of the following professional organizations: