Often government agencies generally identify needs or challenges, but do not have the people, assets or expertise to fully quantify and qualify that need or challenge. Moreover, once identified, often times it is difficult for agencies to determine an appropriate range of potential solutions, develop valuations on the potential solutions, and make recommendations on the best overall solution to solve the challenge.

These circumstances lead to a slow ability to react to new challenges, a abbreviated ability to identify solutions, an distraction of valuable assets diverted to new tasks (and thus detracting from existing tasks and outcomes) and a general inability to quickly adapt to changing and challenging environments.

Moreover, as customers begin expecting and demanding greater levels of information access, greater access to services – especially online services, and the fast-changing regulatory and economic environments, the ability to react quickly becomes ever more important to government organizations at all levels – but especially local and state.

Government Performance Solutions is uniquely organized and staffed to help take the pressure off government agencies in these circumstances. With highly experienced former government and consultancy teams we can aid in research and solving these needs and challenges.

We can help with:

• Major Discovery projects to determine gaps in services and/or processes.

• Research projects to develop options to solve existing challenges.

• Evaluation of existing customer services offerings and platforms with recommendations for product and service improvement/enhancements.

• Projects to evaluate existing processes and recommend improvements/enhancements.

• Projects to aid agencies in developing solutions and solution providers.

If you would like to discuss a challenge your agency is experiencing, contact GPS today.